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Privacybeleid / Privacy Policy
Privacy Policy — Kaya Stores
Last updated: 29 April 2026
TynkTech VOF ("Kaya", "we", "us"), operating kayastores.nl, is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR / AVG) and Dutch privacy law.
1. Data Controller
- Entity: TynkTech VOF
- Country: The Netherlands
- Email: privacy@kayastores.nl
2. What Data We Collect
| Category | Data | Purpose |
|---|---|---|
| Account | Name, email, password (hashed) | Account creation & login |
| Order | Name, address, phone, email, payment reference | Order processing & delivery |
| Payment | Payment method, transaction ID (via Mollie) | Secure payment processing |
| Technical | IP address, browser, device, cookies | Website functionality & security |
| Analytics | Pages visited, search queries, click behavior | Improving our services |
3. Legal Basis
- Contract performance: processing orders, delivery, customer service.
- Legal obligation: tax records, fraud prevention.
- Legitimate interest: analytics, security, service improvement.
- Consent: marketing emails (opt-in only).
4. Third-Party Processors
We share your data only with trusted third parties necessary to operate our service:
- Mollie B.V. — payment processing (Amsterdam, NL)
- Hetzner Online GmbH — hosting & storage (Germany)
- Postal / courier services — order delivery
All processors are GDPR-compliant and bound by data processing agreements. We do not sell your data to third parties.
5. Data Retention
- Account data: retained while your account is active + 1 year after deletion.
- Order & invoice data: 7 years (Dutch fiscal obligation).
- Analytics data: 26 months (anonymised).
6. Your Rights (GDPR Articles 15–22)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability — receive your data in a structured format
- Object to processing based on legitimate interest
- Withdraw consent at any time (for marketing)
To exercise any of these rights, email privacy@kayastores.nl. We respond within 30 days. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
7. Cookies
We use essential cookies for website functionality and session management. Analytics cookies are only placed with your consent. You can manage cookie preferences in your browser settings. See our cookie notice on the website for details.
8. Security
We implement appropriate technical and organisational measures including SSL/TLS encryption, secure password hashing, access controls, and regular security audits to protect your data.
9. Changes
We may update this policy from time to time. The latest version is always available at kayastores.nl/privacy-policy.
Welcome To Kaya
About Kaya Stores
Kaya Stores is your destination for premium, carefully curated products — delivered straight to your door in the Netherlands and beyond.
We are operated by TynkTech VOF, a company based in the Netherlands dedicated to building innovative digital solutions. Kaya was born from the belief that everyone deserves access to high-quality products at fair prices, paired with exceptional customer service.
What We Offer
- Premium Products — We hand-select every item in our catalogue, focusing on quality, design, and value.
- Fast Delivery — Most orders are delivered within 2–7 business days across the Netherlands.
- Secure Payments — We use Mollie Payments for safe, trusted transactions via iDEAL, credit card, and more.
- Customer First — Our support team is here to help Monday through Friday, 09:00–17:00 CET.
Our Mission
At Kaya, we aim to make online shopping simple, trustworthy, and enjoyable. We combine the convenience of e-commerce with the personal touch of a boutique store.
Contact
Have questions? Reach out at info@kayastores.nl — we are always happy to help.
